For support or any questions, feel free to reach us via:
You can also find our collections at Ounass Luxury Websites, Bloomingdale's department store, THAT Concept Store and Jolie Boutique!
We're taking all the precautionary measures to ensure the safety of our customers. Our fulfillment team has introduced strict hygiene protocols at every step of your order and delivery process. All of our deliveries are fulfilled with us in Dubai and every order is handled with gloves.
Our delivery company is DHL. Below is the links to their COVID-19 safety and hygiene response.
Rest assured we have your safety as our top priority.
We are not accepting returns/exchange for Pre Order.
Standard return/exchange policy is 14 days including the day of purchase.
CASH ON DELIVERY
For customers without access to a credit card, we accept Cash on Delivery (COD) as an alternative payment method for orders from the UAE only. To place the order via Cash on Delivery, please contact us on email@example.com or through WhatsApp on +971505527314.